FAQs

How is MANAL PARIS different from other jewelers offering tailor-made products?

At MANAL PARIS, our strength is to know you better through your world in order to offer you real personalized support . In addition, our designer Manal has a keen eye for detail and with her extensive knowledge of jewelry, she knows how to perfectly capture your style and desires. Above all, she is able to guide you towards the design that will best suit the shape of your hand. Because as with a wedding dress, not all cuts suit all body types. And the best is to have someone help you make a ring made especially for you. This is truly tailor-made .

Where can you buy your jewelry?

On the website by ordering online, as well as on most social networks with the “Buy now” button. Also at the MANAL PARIS Apartment in Paris. It is entirely possible to come and try on and order a piece of jewelry, which will then be tailor-made for you in our Parisian workshop. Please note that it will not be possible to leave directly with most of our jewelry. Only some of them are available on site. We recommend that you contact us and make an appointment at Appartement MANAL PARIS so that we can best organize your visit.

What is your process for creating a custom engagement ring?

• The first meeting takes place at your home (the Parisians) or in the MANAL PARIS apartment to discover your personality and your world. Our designer Manal listens to you, advises you and designs the ring of your dreams . This is also an important step because together we define the center stone of your engagement ring according to your budget .
• We then create a computer design of your creation. Without commitment, this step reassures and convinces those who are undecided and constitutes our basis for work. It is billed at €190. You can also try a prototype of your ring made by 3D printing (“the resin”).
• You like the design, we then select the center stone. Once everything has been validated, we ask for a deposit of 50% of the order and we start manufacturing your ring in our Parisian workshop .

How long does it take to make a custom engagement ring?

It depends on you, it happens that some clients decide on the design and the stone at the first meeting. But for others, a second appointment may be necessary.

Once the order is validated, we begin manufacturing in our Parisian workshop and your creation is ready in 4 to 6 weeks depending on the complexity of the chosen design .

Where do your stones come from?

We only work with natural diamonds certified according to the Kimberley Process which certifies to our customers that the diamonds do not come from conflict zones.

All diamonds above 0.3 carats are certified by the prestigious GIA and HRD laboratories .

Our colored stones come from all over the world and we only offer stones that we would like to wear ourselves. We select excellent quality stones from our trusted suppliers with whom we have worked for years.

Can I provide you with my stone?

We accept your center stones , but unfortunately we do not take small paving stones because they are often damaged or broken.

Where does the gold you use come from?

We attach particular importance to ensuring that all gold used in our creations is only recycled gold . Knowing that gold mining is a polluting industry and that there is enough gold already mined to cover the demand of the entire jewelry industry for the next 50 years, recycled gold is refined to serve again. All our models are made with 18 carat gold .

What materials do you use?

We only work with precious metals: silver , gold and platinum to guarantee you resistant jewelry that lasts over time and that you can pass on.

Where do you make your jewelry?

We are a young company that works artisanally. Our jewelry is made in France , in our Parisian workshop which works for the major Parisian jewelry houses and which is labeled “Responsible Jewelery Council” . All our jewelry is therefore ethical and responsible. We guarantee exceptional know-how, each piece is made by hand and we carefully control each stage of its production.

Do you also make wedding rings for men?

Absolutely, we also take good care of you gentlemen and we create your wedding rings with the same quality requirements.

We are often contacted by men wanting tailor-made creations outside of wedding rings (rings, necklaces and bracelets to wear every day).

I live abroad, can I order a custom engagement ring from MANAL PARIS?

We are used to working remotely thanks to the possibilities offered by technology today. You usually send us emails, photos and videos allowing us to know your wishes as best as possible and to offer you the design that suits you best.

What is Vermeil?

Vermeil is a precious metal made of solid silver coated with 18-karat gold.

Can I go in the water with my vermeil jewelry?

We carefully control each stage of the creation of each of our creations in order to offer you resistant jewelry. They should not, however, undergo the worst torture and we recommend that you take the greatest care of them by avoiding any direct contact with perfumes and cosmetics. Contact with water is tolerated provided that it does not occur repeatedly and that the jewelry is thoroughly dried afterwards.

Pink vermeil is still more fragile and we do not recommend any contact with water.

We also recommend that you store your jewelry individually in its case and away from humidity.